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CUSTOMIZED FRESH DISTRIBUTION

  • Cost Control
  • Statewide Distribution Strength
  • Customized Innovative Programs
  • Speakers/Workshops/Training
    • meeting rooms available

INNOVATIVE TECHNOLOGY

  • Information Technology
    • Website
    • E-Fresh
    • Quarterly Business Reviews
  • Ordering
    • Online Order Entry
    • Fax Ordering
    • Phone Ordering
  • Additional Information Services
    • Fresh Tips and X-Files - weekly market reports
  • Additional Distribution Services
    • Road Net
    • Comet Tracker
    • Fresh Loc
    • Nextel
    • Code Labeling

FOOD SAFETY & SECURITY

  • Procurement Sources
  • Cold Chain
  • Security
    • Secure monitored facilities
    • Current with anti-terrorism regulations
  • Sanitation
    • ASI Certified
    • Current with food safety requirements
  • Recall Program
  • HACCP Program

FRESH PRODUCTS

  • Pro*Act Procurement Office
    • Inspectors
    • Harvest Sensations-specialty produce program
  • Club Fresh
    • Fresh cut produce, specialty items, salads
  • Convenience Lines
    • Dairy, Fresh Floral, Seasonal, Eggs, Salads, Juices, Tortillas

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We maintain exceptional food safety and security standards during every step of the distribution process. From the time we place an order with our growers until it is delivered to you, our staff focuses on keeping your food safe. Our Safety Committee meets regularly to review our safety standards and oversees the following programs:


PROCUREMENT

JC Produce buys from reputable, certified and inspected growers. We only accept product that is delivered on clean, refrigerated trucks - trucks that are used exclusively for hauling food products. Certified auditors do random field audits of our growers, packing sheds and vendors, looking for Good Agricultural Practices, a program designed specifically to assure food safety.


COLD CHAIN

Refrigerated product is received, stored and delivered on refrigerated trucks, maintaining the "cold chain." Did you know that for every hour a head of iceberg is left unrefrigerated, it loses a day of shelf life? That is why each of our facilities is fully enclosed and has up to five different temperature controlled zones to maintain the optimum temperature for every item. Furthermore, we've installed curtains in the rear of our trucks, as well as cut-off switches to maintain the optimum temperature during deliveries. We also have the Freshloc system in our trailers to enable us to do an online reading of the temperature on each truck and make adjustments if necessary.


SECURITY

The warehouse doors are secure and no one is allowed to enter without proper identification. Our employees, who are subject to background checks, wear badges while at work. In addition, we've installed security systems with cameras in our facilities to monitor warehouse activity. The loading crew seals all JC Produce delivery trucks after they are loaded to ensure their security upon leaving our docks.


SANITATION

The floors in our facilities are scrubbed daily. The remainder of the facility, trucks and equipment are cleaned on a continual basis. In addition, the warehouse employees wear clean uniforms, with nets and gloves where necessary, to ensure the cleanest environment possible is maintained.


RECALL PROGRAM

In the event a product is recalled by a grower/manufacturer, our General Manager assembles a Recall Team, which first identifies the product and pulls it from our shelves. The team then contacts all affected customers and advises them of the recalled product and arranges to have a replacement delivered, if necessary. JC Produce then takes proper steps to ensure safe disposal of the product. All product is traceable through a proprietal information technology program.


HACCP

HACCP stands for "Hazard Analysis of Critical Control Points." It is a system of managing food safety that focuses on potential hazards. HACCP relies on support programs including good manufacturing practices, sanitation, temperature control, supplier certification, pest control, quality assurance and maintenance to provide a solid foundation for food safety. Through the HACCP system we have defined methods to control any potential hazard. Outside auditors review the monitoring and documentation of critical control points and determine specific training needs for employees, via an audit by the American Sanitation Institute (ASI).


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JC Produce is designed to help multi-unit accounts manage their fresh products as efficiently as possible. From Pro*Act to online Ordering to Quarterly Reviews and beyond, we have streamlined every department in our business to meet the needs of your business. Furthermore, we'll continuously evaluate your operation at both the corporate and unit levels and customize programs to help you achieve your goals.


CUSTOMIZED PROGRAMS

  • Customized Quarterly Business Reviews and IT reports provide information that enable you to track individual units for their efficiency and for unit comparison.

  • Customized specification review and analysis by JC Produce (choice v. fancy, small v. large, case v. broken lot) ensures you are buying the best value for your needs.

  • Customized menu planning and review by our experts will save money based on seasonal costs.

  • Customized purchasing options as needed, such as customized pre-cut recipes.

  • Customized innovations, such as the "salad shaker" designed for one multi-unit account in response to a need.

  • Customized storage, such as "aging" of potatoes to raise starch content for one high volume item.

  • Customized distribution programs, such as picking up from a commissary and delivering to all units.

  • Customized proprietary distribution and inventory management, such as ordering, stocking and managing the inventory of a proprietary item.

  • Customized Order Guide to match the location of product in the walk-in, providing quick ordering.

  • Customized promotion planning and support for your special promotions.

  • Customized workshops and/or speaker formats designed by our produce experts to meet your operation's specific educational needs.

  • Customized internal program, called POP (Perfect Order Percent) has a goal of 95% of invoices not changed from the time we receive the order until it is delivered.

CUSTOMIZED QUARTERLY BUSINESS REVIEWS

Our customized reports are designed to assist you in keeping your food costs down. These reports provide your management data to analyze your units individually and as compared to other units.

Quarterly Business Reviews include the following information:

  • Sales
    • Sales by Customer
  • Delivery
    • Same Days by Customer with Reason Summary
    • Sales by Day of the Week
    • Delivery Days by Day with Average Drop Amount
  • Credits
    • Returns by Item with Percent Returned
    • Adjustments, Credits, and Voids by Units
    • Adjustments, Credits, and Voids by Dollars
  • Usage
    • Usage Report by Item Quantity Descending
    • Top 10 Reports
  • POP
    • Customer Perfect Order Percent

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JC Produce constantly develops new, innovative ways to improve our service to our customers through state-of-the-art information technology. Our management and staff are challenged to "think outside the box" and find ways to meet the special needs of our multi-unit accounts, making us a recognized leader in innovative technology.


REPORTING

Quarterly Business Reviews help management track individual units for their efficiency and for unit comparison. It is an in-depth look at your business and how your units are performing.


INFORMATION TECHNOLOGY AT WORK

WEBSITE: Website includes information about JC Produce, as well as market updates and industry information. It also includes online Order Entry.

E-FRESH: E-mail system for sending out our weekly market information, including Fresh Tips and X-Files, as well as other electronic mail.

NEXTEL: Driver communication system that allows us to be in constant verbal communication with our drivers at the touch of a button.

ROAD NET: Customer database routing system that uses latitude and longitude to identify the exact location of our customers during evening routing, and allows us to give precise estimated time of arrival during the delivery day.

COMET TRACKER: GPS real time truck location monitoring system with text messaging by driver, not by truck.

FRESH LOC: Internet-based temperature monitoring and reporting system to provide total protection and optimum temperature all the way to your door.

CODE LABELING: This tracks each package for inventory control and loading.


ORDERING

For your convenience and our efficiency, we offer several different ways to place orders with JC Produce. We recommend electronic data interchange (online order entry), and provide each unit with a customized order guide for simplification. Also available is fax or phone ordering.


ADDITIONAL SERVICES

  • Fresh Tips and X-Files - These two weekly reports cover market conditions of the most common commodities, along with industry and JC Produce information. They come in the form of newsletters, distributed via truck mail or e-fresh (electronic mail).

  • Speakers are available to share their produce expertise at your meeting or special event.

  • Workshops are available to address your employees' specific needs, whether it's receiving, storing and handling, or seasonal availability.

  • Meeting rooms are available to our customers to conduct their own "in-house" training, off-site.

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